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IMAP connection has been rate-limited

If you see this message, your email provider has temporarily limited the number of IMAP requests your account can make.

Updated today

Why this happens

It’s usually caused by:

  • Using multiple email apps at the same time

  • Many devices polling your inbox frequently

  • Provider-side throttling (common with Google and Outlook)

Marco only downloads message text (not attachments) and is designed to stay well within provider limits—but if another client is syncing aggressively, your provider may apply a temporary limit.

What Marco does

Marco automatically retries after a short back-off period.
No action is needed unless the issue persists.

How to prevent it

  • Reduce the number of apps connected to your mailbox

  • Disable older clients you no longer use

  • Check for devices that might be polling your account without your knowledge

If the rate-limit doesn’t clear after a few hours, contact your provider or reach out to us at [email protected].

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